Quality assurance principles
Vision
- We supply our customers with high-grade products.
- We embrace quality.
Guidelines
- We want our customers to be satisfied. We achieve that aim by supplying products whose quality meets and even exceeds their expectations.
- We consider the will to implement our zero-defect strategy to be an obligation for all in our enterprise.
- Our products and processes are founded on international standards and customer-specific requirements, bolstered by our own experience and know-how. The ability of our staff to implement and adhere to these forms the basis of our high-quality products.
- Defect avoidance has priority over defect detection.
- We insist that our suppliers conform to the same high quality standards that our customers expect of us.
Occupational safety principles
Vision
- The safety and health of our staff are paramount.
- All their workplaces are designed and equipped to be ergonomic and health-promoting.
- Prevention as part of occupational health & safety is an obligation we take seriously.
Guidelines
- Our objective is the continual improvement of our employees' occupational health & safety.
- Compliance with all regulations and legislation is a basic premise in our daily work. Open dialogue with customers and the authorities is an important factor.
- Production equipment is planned and used in such a way that our employees are not subjected to hazards.
- Any accidents, including close misses, are recorded, analysed and evaluated to enable us to apply suitable actions to prevent them happening again.
Environmental principles
Vision
- We protect our environment in all our processes.
- We advocate and apply the efficient use of natural resources.
Guidelines
- Compliance with all regulations and legislation is a basic premise in our daily work.
- Our objective is the continual improvement of our company's environmental fingerprint.
- We protect natural resources, minimise emissions and prevent waste through our careful, dedicated approach.
Principles of information security
Vision
- We support business processes with the aim of achieving our targets.
- We want our stakeholders to be reliable partners.
- We are committed to continuous improvement of our information security.
Guidelines
- To enable us to ensure reliable delivery scheduling and availability, we rely on a stable, dependable IT infrastructure.
- The personal responsibility of our employees is a key factor in our information security philosophy.
- All the requirements contained in standards and legislation have to be observed and applied.
Fundamentals of risk reduction
Vision
- We assess, monitor and minimise risks efficiently.
- We maintain keen awareness for risks in all our process steps.
Guidelines
- Risks are monitored throughout the entire process chain.
- We routinely apply specially developed processes to identify, evaluate and eliminate risks.
- Our employees' personal responsibility and awareness are a crucial factor in identifying risks.
- All the requirements contained in standards and legislation have to be observed and applied.